Last Updated: January 2026

Xsports Terms & Conditions —
Clear, plain language
Full Details in Bengali

We recommend reading these terms before creating an xsports account. We've done our best to keep the language clear and straightforward, free of unnecessary legal jargon.

Estimated reading time: approx. 8 minutes
Fully in English
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These terms cover
Account & Registration
Betting Rules
Payment Terms
Bonuses & Promotions
Account Closure & Appeals
Responsible Gaming

Xsports' 6 Core Commitments

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Fair Play Guarantee

All games on xsports are verified by independent third-party auditors. Game outcomes are never manipulated — every result is entirely algorithm-driven.

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Data Protection

Your personal information is never sold or shared with third parties. All data is stored in compliance with international data protection regulations.

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Transparent Payment Policy

No hidden fees. All deposit and withdrawal terms are disclosed upfront. There is no reason to withhold your winnings.

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Transparent Bonus Terms

The wagering requirements, validity period, and conditions for each bonus are written in plain language. You can review all terms before claiming any bonus.

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Age Verification

Xsports strictly prohibits membership for anyone under the age of 18. Age verification is mandatory for every account.

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Fast Dispute Resolution

For any issues, xsports will provide an initial response within 72 hours. Member complaints are our highest priority.

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Article 01

General Terms & Applicability

By using the xsports website, mobile app, or any of our services, you are deemed to have fully accepted these Terms & Conditions. xsports is an internationally licensed online gaming platform.

These terms constitute a legally binding agreement between xsports and the member. If you do not agree with any part of these terms, please refrain from using our services.

Important: These Terms & Conditions may be updated at any time. Members will be notified of any changes via email or in-app notification.
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Section 02

Account Registration & Eligibility

To open an account with xsports, the following conditions must be met:

  • You must be at least 18 years old.
  • Each person may register only one account.
  • All information provided at the time of registration must be accurate and truthful.
  • Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
  • It is the member's responsibility to keep their account password and login credentials strictly confidential.

As part of KYC (Know Your Customer) verification, xsports may request a national ID, passport, or other identity documents at any time. This is part of internationally mandated financial compliance requirements.

Warning: If an account is opened using false information, it may be suspended and all funds forfeited.
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Article 03

Betting Rules

Before placing a bet on xsports, please keep the following rules in mind:

  • Once confirmed, bets cannot be changed or cancelled (except where the cash-out feature applies).
  • If an event is cancelled or postponed indefinitely, xsports will refund the original stake.
  • If incorrect odds are displayed due to a technical error, xsports reserves the right to void the affected bets.
  • If your internet connection drops during live betting, the odds at the last moment before bet submission will apply.
  • Placing bets on match-fixing or spot-fixing is strictly prohibited.

Xsports reserves the right to set maximum bet limits, especially for high-value events. These limits are clearly displayed on the betting page.

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Section 04

Payments, Deposits & Withdrawals

All financial transactions on xsports are subject to the following conditions:

  • The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳300.
  • Withdrawal requests are typically processed within 15–30 minutes.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Xsports does not charge any deposit or withdrawal fees. However, fees imposed by your mobile banking provider may apply.
  • Additional verification may be required for suspicious transactions.
Please Note: Withdrawals cannot be made directly from a bonus balance. Withdrawal is only possible once the wagering requirements for the bonus have been met.
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Section 05

Bonuses & Promotional Offers

The following general terms apply to all bonuses and promotions on xsports:

  • Each bonus has its own wagering requirements and validity period, clearly stated on the bonus page.
  • The welcome bonus applies to the first deposit only and can be claimed once per member.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted by the offer.
  • The maximum withdrawable amount from bonus winnings is generally ৳10,000 or 10x the bonus value, whichever is lower.
  • Any unused bonus balance will be automatically cancelled once the bonus expires.

Xsports reserves the right to modify its bonus program at any time or revoke a member's bonus privileges, particularly if bonus abuse is detected.

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Section 06

Prohibited Activities

The following activities are strictly prohibited on xsports and may result in account termination and legal action:

  • Creating multiple accounts to exploit bonus offers (multi-accounting).
  • Placing bets or managing an account on behalf of another person.
  • Using automated bots or software to place bets.
  • Using the platform for money laundering or any illegal financial transactions.
  • Exploiting any system bug or technical error to gain an unfair advantage.
  • Harassing or threatening other members or xsports staff.
Warning: Involvement in any of the prohibited activities listed above will result in immediate account closure and forfeiture of all funds.
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Section 07

Account Closure & Restrictions

Xsports reserves the right to close, restrict, or suspend accounts without prior notice in the following circumstances:

  • If evidence of a Terms & Conditions violation is found.
  • Failure to complete KYC verification or provision of false information.
  • Upon instruction from a regulatory authority or due to a legal obligation.
  • If the account has been inactive for an extended period (more than 12 months).

Members may also request to close or temporarily suspend their account at any time. It is strongly recommended to withdraw all valid balances before closing your account.

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Section 08

Responsible Gaming Policy

Xsports views gaming as a form of entertainment, not a means of addiction. Under this policy, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set your own maximum stake per bet.
  • Self-Exclusion: Suspend your account for 6 months, 1 year, or permanently.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
  • Reality Check: Receive periodic reminders about your session duration.

To use these tools, please contact xsports customer support. Requests will be actioned within a maximum of 24 hours.

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Section 09

Dispute Resolution Process

For any dispute or complaint, please follow the process outlined below:

  • Step 1: Contact xsports Customer Support — expect an initial response within 72 hours.
  • Step Two: If the issue remains unresolved, please fill out the official complaint form.
  • Step 3: If you are dissatisfied with xsports' decision, you have the right to appeal to the relevant licensing authority.

In all disputes, xsports server logs and transaction records will serve as the definitive evidence. Technical disputes will be reviewed by a third-party expert.

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Article 10

Policy on Changes to Terms & Conditions

Xsports reserves the right to modify these terms, in whole or in part, at any time. In the event of changes:

  • For significant changes, members will be notified at least 7 days in advance.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
  • If you do not agree to the changes, you may close your account before the new terms take effect.
Current Version: These terms were last updated in January 2026.

Key Limits & Rules at a Glance

Subject Limits / Rules Status
Minimum Age 18 years Mandatory
Min. Deposit ৳200 Active
Min. Withdrawal ৳300 Active
Withdrawal Time 15–30 minutes Typically
Bonus Wagering 5x to 30x (varies by offer) Terms Apply
Multiple Accounts Prohibited Punishable
KYC Verification Required for Large Withdrawals For Your Security
Bonus Validity 7–30 days (varies by offer) Time-Limited

Recent Updates

January 2026
New self-exclusion tools have been added to the Responsible Gaming section.
October 2026
New terms regarding USDT payments have been added.
July 2026
The dispute resolution process has been simplified and the turnaround time reduced to 72 hours.
March 2026
Bonus terms and conditions have been expanded and clarified.
January 2026
The KYC verification process has been updated and fully translated into Bengali.

Why should you read the terms?

Many people click "I Agree" without reading the terms. It's a common habit, but on a betting platform it can carry some risk. xsports That's why these terms have been written in plain, accessible English — so every member clearly understands what they're agreeing to.

It is especially important to understand bonus-related terms. Accepting a bonus without understanding the wagering requirements or turnover conditions can lead to confusion at the time of withdrawal. On xsports, the full terms for every bonus are clearly listed on the bonus page — please take a moment to read them.

It's also important to keep the payment terms in mind. Withdrawals can only be made via the same payment method used for the deposit — this is a standard anti-money laundering practice followed internationally. It is not a decision unique to xsports, but part of global financial regulations.

Be especially cautious about multiple accounts. If the same person opens more than one account from different devices or numbers, xsports' system will detect it. This can result in all accounts being closed and any funds held being forfeited. Stick to one account and enjoy all the benefits through it.

Responsible Gaming is a core commitment at xsports. If you ever feel that your gaming is getting out of control, contact the xsports support team immediately. From deposit limits to full self-exclusion, all tools are available on xsports free of charge.

Account Security FAQs

Enabling two-factor authentication (2FA) on xsports is quick and easy, and significantly enhances the security of your account. Follow the steps below:

Step 1: Log in to your xsports account and click the profile icon in the top right corner.

Step 2: Go to "Security Settings" and select the relevant option.

Step 3: Enable the "Two-Step Verification" or "2FA" option.

Step 4: An OTP will be sent to your registered mobile number — use it to confirm.

From that point on, OTP verification will be required at every login and withdrawal. With this feature active, no one can access your account even if they know your password.

There are several ways to temporarily or permanently close your xsports account — choose the option that best suits your needs:

Cooling-Off Period (Short-Term Break): You may temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you will not be able to log in, but your account balance will remain safe.

Self-Exclusion (Long-Term Break): You may close your account for 6 months, 1 year, or permanently. During a self-exclusion period, the account cannot be reactivated under any circumstances.

Permanent Closure: To permanently delete your account, please contact customer support.

For any option, message the xsports 24/7 support team — requests will be processed within 24 hours. Please withdraw any available balance before closing your account.

Read the terms? Now get started with confidence.

Register on xsports and begin your journey with Bangladesh's most trusted betting platform.

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